Rank'd support

We’re here to help.

Tell us what happened and we’ll take a look.

Email support

support@bmstudio.in

Before you write

Include your iPhone model, iOS version, Rank'd app version, and the steps that led to the issue. A screenshot can help if it doesn’t show personal information.

Please don’t send passwords, sign-in codes or payment card details.

Purchases

Use Restore purchases in the app to restore an existing purchase. Apple manages App Store billing and refunds.

Apple’s refund guidance

Privacy and account requests

You can delete your guest or signed-in account from Settings in Rank'd. For access, correction or other privacy requests, email support with the subject “Rank'd privacy request”.

Make a privacy request

See Deleting your data for the details, including what deletion can and cannot remove.

Quick answers

Do I need to create an account?

No. You can play as a guest. Signing in adds backup and lets you restore your rounds and custom packs on your other devices.

Can I use my own packs in a multiplayer room?

Your own photo packs support solo and pass-the-phone. Use a bundled pack for an own-phone multiplayer room.

How do I stop sharing usage data?

Turn off Share usage data in Settings. Read the privacy policy for what this stops and how previously received data is handled.

Contact and grievances

Developer and Grievance Officer: Bhushan Malani

B004, Aakruthi Homes, Maheshwarama Temple Road,
Mahadevpura, Bengaluru, Karnataka, India. 560038
+91 74988 58917
support@bmstudio.in